WinXP / i Tunes problem....

[cmac]

I'm hoping someone here can help me w/ a computer problem. I am running a Dell Pentium 4, 2.4 GHz, 1280 MB RAM w/ Win XP Home. Whenever I try to open iTunes I get an error message: "iTunes cannot run because it has detected a problem with your audio configuration."

I have tried unistalling and reinstalling iTunes several times and ran a "System Restore" back 40 days; I'm sure I've used the program since May 1st.

I get sound (Win noises,Pandora net radio,etc.)but it won't play CD's from the CD drive or open the program

If anyone has an idea what may have happened I thank you in advance for the help. Note, school has only been out 4 days and my high schooler has already managed to cripple the home computer. 8^/

[mikebw]

Try reinstalling Quicktime:

<A HREF="http://docs.info.apple.com/article.html?artnum=304424">http://docs.info.apple.com/article.html?artnum=304424</A>

> I'm hoping someone here can help me w/ a
> computer problem. I am running a Dell
> Pentium 4, 2.4 GHz, 1280 MB RAM w/ Win XP
> Home. Whenever I try to open iTunes I get an
> error message: "iTunes cannot run
> because it has detected a problem with your
> audio configuration."

> I have tried unistalling and reinstalling
> iTunes several times and ran a "System
> Restore" back 40 days; I'm sure I've
> used the program since May 1st.

> I get sound (Win noises,Pandora net
> radio,etc.)but it won't play CD's from the
> CD drive or open the program

> If anyone has an idea what may have happened
> I thank you in advance for the help. Note,
> school has only been out 4 days and my high
> schooler has already managed to cripple the
> home computer. 8^/

[cmac]

That was the solution, Thanks.

> Try reinstalling Quicktime:

>
> <A HREF="http://docs.info.apple.com/article.html?artnum=304424">http://docs.info.apple.com/article.html?artnum=304424</A>

[mikebw]

> That was the solution, Thanks.

You're welcome. For future reference, to find the answer to your problem all I did was to copy your quote of the error and search for it in Google. The Apple service page was a top result.

I don't mind helping at all, but in case you run into trouble in the future and nobody here can help out that method seems to work well for me.